At LaFlore, we want you to love our products as much as you love your skin and want you to be completely satisfied with your products . We will accept any full-sized product for a return or exchange, as long as it is at least half full and received within 30 days of initial purchase. Please note we do not cover return shipping costs.
To initiate your return, email firstname.lastname@example.org. A return made to our warehouse or a return made without initiating a return by email will not be accepted and a refund will not be issued.
Once your return is initiated, you have 14 calendar days to send the item(s) and for the return to be marked delivered. Once 14 days has passed from the return initiation date, your order is no longer eligible for a full refund. Please keep records of return shipments, for proof of date shipped.
LaFlore is not responsible for a return shipment, including instances of missing item(s) or mis-delivered shipments.